Currently Gates Online will only ship to addresses within New Zealand, including outer islands. We do not ship internationally.
For the majority of orders we have a flat rate $15 shipping fee. For bulky items additional fees may apply.
We do not ship to PO boxes we recommend you provide either a residential or commercial shipping address when placing online orders. Should we be unable to ship to a PO box we will contact you for an alternative address.
From time to time we might offer freight specials, or even free freight. These offers will also be based on 25kgs.
Damaged or Non-Delivered Articles
If your article is damaged upon arrival please notify us at firstname.lastname@example.org or by phone on 0800 803326
If your order has not arrived within 7 days of the dispatch date please notify us immediately on email@example.com or by phone on 0800 803326. Failure to notify us in the above time frames may result in no refund.
Want some help? Need something answered? No need to feel lost, get in touch and we will help out.